Data Protection Notice (KVKK)
Last updated: July 2026
Data Controller
Under Turkish Personal Data Protection Law No. 6698 ("KVKK"), your personal data is processed by Çelik Thermal Spa Otel as data controller within the framework described below.
Personal Data Processed
During reservation and accommodation, we process your name, contact details (phone, email), identity and stay information, and data related to your requests and complaints.
Purposes of Processing
Your data is processed to provide reservation and accommodation services, fulfil legal obligations, and manage guest satisfaction, requests and complaints.
Legal Basis
Your personal data is processed on the basis of the establishment and performance of a contract, compliance with legal obligations, and legitimate interest.
Transfer
Your data may be transferred only to legally authorised public institutions and to business partners necessary for providing the service, in accordance with the law.
Your Rights
Under Article 11 of the KVKK, you have the right to access, correct or request deletion of your data. You may send your requests to rezervasyon@celikthermal.com.