Operating Policies
Last updated: July 2026
Reservation and Cancellation
It is important to share accurate and complete information when making a reservation. Cancellation terms may vary depending on the reservation/rate type you choose.
Check-in and Check-out Times
Check-in is at 14:00 and check-out is at 12:00. Requests for early check-in or late check-out are evaluated subject to availability.
Children Policy
Children aged 0-6 stay free of charge in the same room as their parents. A 50% discount applies to children aged 7-12.
Pet Policy
Pets are not accepted at our facility.
Smoking Policy
Smoking is not permitted in indoor areas; designated outdoor areas are available for our guests.
Parking, Internet and Transfer
Free Wi-Fi and free parking are provided in public areas and rooms. Airport transfer is available on request.
Guest Safety and Privacy
While prioritising guest satisfaction, we adhere to ethical values, business ethics and occupational health and safety principles. The safety, privacy and comfort of our guests are among our core priorities.